Premature brake wear

Hi there I am new to
This forum and it's mainly to look
For some
Info regarding possible premature brake wear? I have a 14 plate Clio that recently had its annual service and was told I needed new front discs and pads. Only 12000 miles on the clock. Service was completed at dealership as part of the package. Been to a number of local garages who nearly all said that wear was not normal. Have complained to Renault and my car is currently in its second week of Being in the garage of the dealership awaiting 'repair'. Customer services explained they were to cover the cost as 'good will gesture'. I spoke to dealership themselves who told me that the brakes could not be repaired yet as there was a well known fault with Renault brakes and premature ageing and they have to wait for new parts to come in which at present there is no deliverydate and could be another week, two even longer!!!! At the same time
Of th service a recall letter was received reporting a fault in position of the wheel arch which could affect the brakes.........customer services report this is not related. Any help
Or guidance out there does anyone have similar stories?

Thanks
Sam

Premature brake wear